Shipping policy

Shipping Policy

Order Processing:

    •    All orders are processed within 1-2 business days.

    •    Orders are not processed or shipped on weekends or holidays.

    •    If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:

    •    Shipping charges for your order will be calculated and displayed at checkout.

    •    Delivery times may vary based on your location:

    •    Domestic Shipping: 3-7 business days

    •    International Shipping: 7-21 business days

Shipping Confirmation & Order Tracking:

    •    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

    •    The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

    •    Vague is not responsible for any customs and taxes applied to your order.

    •    All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

    •    Vague is not liable for any products damaged or lost during shipping.

    •    If you received your order damaged, please contact the shipment carrier to file a claim.

    •    Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

    •    We ship to select international destinations. If your country is not listed at checkout, please contact us for further assistance.